Privacy Policy and Terms & Conditions

The Foster Insurance Agency LLC
Effective Date: 3-4-25

The Foster Insurance Agency LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, address, phone number, email address, date of birth, and Social Security number.
  • Financial Information: Payment details, insurance policy numbers, claims history, and related financial data.
  • Device and Usage Information: IP address, browser type, and interactions with our website.
  • Communication Preferences: Your consent and preferences for receiving communications, including SMS and email.

 

2. How We Use Your Information

We use your personal information to:

  • Provide and manage insurance policies and services.
  • Process payments and claims.
  • Communicate with you regarding policy updates, claims, and customer service.
  • Improve our website, services, and customer experience.
  • Comply with legal and regulatory obligations.

 

3. Information Sharing

We do not sell or rent your personal information. We may share your information in the following circumstances:

  • With Insurance Providers and Partners: To provide you with insurance products and services.
  • With Service Providers: To facilitate payment processing, IT support, and customer service.
  • For Legal and Compliance Reasons: To comply with legal requirements, enforce our policies, and protect against fraud.

 

4. SMS Consent

Your SMS consent is used strictly for communication related to your insurance policies and services. SMS consent is not shared with third parties for marketing purposes. 

  • By checking the box under contact us, you consent to receive SMS (text) from The Foster Insurance Agency LLC, 
  • Reply STOP to opt-out; 
  • Reply HELP for support; Message & data rates may apply; messaging frequency may vary. Visit https://thefosteragency.com/privacy-policy/to see our privacy policy and terms and conditions. 

 

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can be 100% secure, and we encourage you to take steps to protect your data.

6. Your Rights and Choices

You have the right to:

  • Request access to or correction of your personal information.
  • Opt out of marketing communications.
  • Withdraw consent for data processing where applicable.

To exercise these rights, please contact us at foster@thefosteragency.com or call 207-622-4646.

7 .Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the effective date noted.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

 

Terms and Conditions SMS

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from The Foster Agency, messages may be received related to the following:
 
Appointment reminders
 
Follow-up messages
 
Conversational SMS
 
Example:  I’m following up to make sure you are still available tomorrow for your review appointment with Dan?  We currently have your appointment for 4 pm at your home.  If you need to change the date or time, please let me know, if not Dan will see you tomorrow.
 
Thank you,
 
The Foster Agency
 
You can opt-out at any time by replying STOP to opt-out; Reply HELP for support.

 

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 1 SMS messages per week may be received related to account, billing or appointment reminders.

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

Opt-in to receive SMS messages from The Foster Agency can be done in the following ways:

Verbally, during a conversation

By submitting an online form

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us on our contact us page

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our privacy policy and terms and conditions. 

Message frequency may vary

The Foster Insurance Agency LLC
20 Bangor Street, Augusta, ME 04330
foster@thefosteragency.com
207-622-4646

This Privacy Policy is accessible via a link on all our web forms and the footer of every page on our website.